Terms of Service for AccEndira

Effective Date: January 1, 2025

Address: 160 Robinson Road #10-04 SBF Centre Singapore 068914

Business ID: S9794810A | Phone: +6583827280

1. Overview

AccEndira provides professional center services, digital products, and physical goods. By accessing our offerings, you agree to these terms.

2. Services

Our center services include bookkeeping support, document preparation, and advisory sessions. Detailed descriptions are provided upon request.

3. Digital Products

Digital materials, such as guides and templates, are delivered electronically after purchase.

4. Physical Goods

Physical items ordered from our site are shipped to the address provided at checkout.

5. Fees

Fees for services and products are listed at the time of order. All payments are due in full before delivery or scheduled sessions.

6. Refund and Cancellation Policy

6.1 Services

Clients may reschedule a service up to 48 hours before the session. Cancellations made at least 72 hours in advance are eligible for a refund. Approved refunds are processed within 14 days. Services explicitly marked as non-refundable, such as custom reviews, will not qualify for refunds due to resource commitments.

6.2 Digital Products

Refund requests for digital products are accepted within 30 days of purchase if the item remains unused and unaccessed. Once delivery is confirmed, no refunds are available.

6.3 Physical Goods

Physical goods may be returned within 30 days of receipt in original condition. To initiate a return, contact our team via the contact form. Returns are inspected and processed within 21 days of receipt. Clients may choose a replacement item or account credit.

7. Non-Refundable Offerings

Customized reports and audit preparations are non-refundable due to third-party fees and time allocation. This policy ensures fairness and resource planning.

8. Amendments

AccEndira may update these terms at any time. Continued use after changes constitutes acceptance of the revised terms.

9. Contact Information

For questions or support, please use our contact form or call +6583827280.